December 2016

Self-doubt, worry and emissions testing

For the first time ever, I had my emissions tested well ahead of the deadline. So worried that I would not pass due to car problems I’ve had recently, I wanted to get it over with and find out what problems needed to be fixed. Figuring that the week between Christmas and New Year’s would be a less busy time to take care of the emissions testing, I went yesterday.

Comcast: A lesson in customer service

I will start by saying, this is not the type of customer service we offer Social Squids. If we did, we would have no clients. This is more of a cautionary tale. I’ve been a Comcast/Xfinity customer for about 30 years now. Not sure why. Many problems over the years, including the fact that none of my phone jacks work any more and all of the phone wires are a mess, have been a

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